Media keys not working

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i running os x yosemite 10.10.2 on macbook air 11-inch 2014 , media keys have stopped working. these previous track, play, , next track buttons located on f7, f8 , f9 respectively. belief since deleted 'ituneshelper' login items might causing it. so, have placed in login items , upon reboot still not working. in addition have tried clearing pram.

have ideas else try? thanks.
 

edit: remove identifying information not relevant thread.
 


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